American Airlines computer glitch might force customers into Christmas staycations

Hundreds of American Airlines customers today discovered they might have to stay home for the holidays, thanks to an error in American Airlines’ computer system. According to Bloomberg, the glitch showed that some flights had a surplus of staff when they didn’t. As a result, the airline gave too many pilots the holiday season off, leaving up to 15,000 flights between December 17-31 critically understaffed. An American Airlines spokesperson told Bloomberg the company has corrected the error which led to the scheduling problem. The company is now offering 150 percent hourly wage to pilots who agree to work during the… This story continues at The Next Web

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Eli Logan is a Strategy Guru and Experiential Marketing Leader from Longview Texas
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